Comments on: VSP aligns with the American Diabetes Association

By: MICHEL PHILIPPART

MICHEL PHILIPPART — Sat, 19 Jul 2008 06:10:30 +0000

a couple of months ago I enrolled into VSP. I subscribed foir one year with one of my credit cards. I did not get any kind of follow-up for several weeks. Then a charge appeared from an insurance co in Cleveland without info on the purpose or a phone number to inquire about the nature or the appropriateness of the charge. I called my CC which switched me from place to place, finally to a complaint section. A week later I received a letter telling me they will investigate. A month later the charge reappeared still with no info on its purpose or origin. New calls almost an hour to be sent back to the complaint department. Someone maybe by mistake pronounced the word Vision whch I connected with VSP. Another problem there, Remembering I had paid several months ago I used a VSP postcard to get to their site not without alarming several of my providers. Despite copying my name as typed on their card and entering the lasr 4 digits of my SS I was told repeatedly that I was niot recognize. I called them, was switched from peoiple to people and numbers to numbers , called my university for help. Several days later I am still waiting. Wall to wall incompetence, time and money wasting We meet such incompetence with an alarming frequency, should not we unite? We need young blood sharp teeth to rid us from the the horse product of which Hercules endeavored to clean their stables.

By: Kelly H

Kelly H — Thu, 17 Jul 2008 01:30:01 +0000

I think this is great. People don’t realize how both of these go hand in hand.

By: F Striker

F Striker — Mon, 09 Jun 2008 04:27:06 +0000

Dr. Lynch,Please be aware that I have filed a complaint with the Kansas Insurance commission today as detailed with the following attachment. I am disappointed in the service that you provide and as a VP in a global company I will be using my personal experiences as a basis for future provider selection. Please review my claimm and settle in a timely manner without any more spurious delays.Best Regards -Fran StrikerYour complaint has been sent to the Kansas Insurance Department. You should receive a response to your complaint by a KID representative within 10 days.You may wish to print this page for your records. Simply close this browser window when you are finished.Name: Francis and Maralee StrikerAddress: 7405 AlbervanShawnee, KS 66216Telephone: (913) 962-0356Date of Birth: – enter year -/07/00 Type of insurance: HealthName of insurance company: VSPAgent/Agency: Miguel MartinezName of person insured: Policy or Claim Number: Date of Loss/Service: 2008/06/02Description of complaint: Maralee, Francis and Abigael Striker all purchased eyeglasses at Costco on 4/26/08. Maralee files out-of network claim with VSP on 5/5/2008 (evidenced by fax header from VSP on return receipt.) Om 5/8/2008 a letter was received from VSP that we were ineligible for coverage. Maralee called and spoke to Elvis who said we were covered since October and didn’t know why the claim was denied. He asked for the phone number for Costco which is not only on the claim that was received by VSP but also irrelevant since the claim was filed by us. The rep called back and said they lost the phone number so he was given the number again. Weeks later, hearing nothing from VSP, Maralee got on web site for web based "chat" with Migual Martinez who said he would "take care of it." On 6/2/2008 a letter was received from Miguel stating that the Costco person refused to assist him and that at this point he needs us to resubmit our claim. This is clearly a case of an insurance company trying to shirk from their provider requirements and drag their feet, deny a claim with no basis on several occasions. I am requesting that VSP be required to settle the claim without further delay and that they are fined for their illegal and immoral conduct.Complaintant agreed to the following:The Insurance Commissioner is authorized to send a copy of this complaint and any follow-up documents to any insurance company or agent/agency in order to investigate my concerns. I authorize the release of all relevant information, including medical records, to the Insurance Commissioner’s office for its review of this matter. I understand the Insurance Commissioner’s office cannot act as my attorney, cannot file a private action on my behalf, and cannot provide legal advice. I further understand and agree that the contents herein may be forwarded to other appropriate state or federal agencies, as well as become accessible to others under the Kansas Open Records Act. Finally, I declare and verify under penalty of perjury and the laws of Kansas that all of the above information is true and correct to the best of my knowledge.

By: Shane

Shane — Mon, 21 Apr 2008 11:37:37 +0000

Who is the actress in the current Tv commercial? Is it Malaya Rivera Drew?